.png?width=150&height=56&name=Logo%20-%20navigation%20(light).png)
Powerful apps, simple communication.
Our soft client lets users take their communication channels with them wherever they are, however they work, and whatever device they choose.
The Communicator soft client app is available for desktop (Windows and macOS) and mobile (iOS and Android), delivering a range of communication and collaboration features in a single intuitive pane. These include softphone, video, messaging, screen and document sharing, group conference, and presence.
Advanced call recording & compliance
As standard, our Hosted Phone System has native cloud-based call recording, giving you a 90-day rolling archive of calls, complete with secure cloud storage and options for archiving.
If your business is in a regulated industry with strict compliance requirements such as MiFID II or PCI, we also offer a compliant, cloud-based call recording and analytics platform. CallCabinet provides advanced search and retrieval, AI-powered analytics, long-term immutable storage, and payment platform integration, delivering the ultimate telephony compliance suite.
Music & Recordings on Hold.
Did you know 90% of callers will hang up in less than 1 minute if they are greeted with silence or beeps, and 70% of business calls are placed on hold or transferred?
1 in 5 callers that hear on-hold marketing decide on a purchase based on what they want.
Whether you're looking for a professional IVR menu recording or a voice to read your legal disclaimer before speaking to your agents, our Music on Hold service is affordable with a speedy turnaround time. Enhance your corporate image, project key product/sales messages and reap the commercial benefits by never missing a call!
Industry-leading features.
Soft & mobile client
Apps for Windows & macOS desktops, and iOS & Android mobile platforms.
Directory services
Keep a global company phone book of all your employees or contacts.
Click-to-dial
Dial with ease wherever you see a number on-screen.
Instant messaging
Chat with colleagues and share files instantly.
Presence
Set your presence status, so colleagues know if you’re available.
Voice-to-email transcription
Instantly and automatically receive an email with a text transcription of any voicemail you receive.
Integrated call recording
Automatic call recording of all inbound and outbound calls, with 90 days of secure storage included.
Advanced PBX features
Deliver an enhanced experience for inbound calls with IVRs, auto-attendant, call queue and hold music.
Compliant solutions
Optional integration with a compliance suite to ensure adherence to regulations like GPDR, MiFID II, and PCI.
Enterprise resilience
Enterprise-grade voice network resilience, on a dedicated, geo-redundant platform with robust high-bandwidth infrastructure.
International numbering
Assign geographical numbers, with numbering available for over 65 international destinations.
Seamless implementation
Our skilled UK team handles the porting and provisioning process, making it easy for users and administrators without requiring specialised training.